Overview
Workshop|Cultural Intelligence: A Critical Capability for Modern Leadership
Time: 11:00 - 12:00
Why Attend:
Public sector leaders operate in increasingly complex cultural environments across communities, departments, and political contexts. This session equips leaders with practical tools to navigate differences, reduce friction, and make better decisions. Cultural intelligence is a leadership capability that directly impacts outcomes, not just a “nice to have.”
What the Session Covers:
- What Cultural Intelligence (CQ) is—and why it matters beyond “inclusion.”
- How culture shapes decision-making, risk, communication, and authority.
- How CQ improves stakeholder engagement, service design, and workforce performance.
- Practical strategies to lead, influence, and collaborate more effectively across differences.
About the Facilitator:
Ritika journey is one of remarkable achievement and global impact. Born and raised in India, she pursued an MBA in the UK and successfully navigated the challenges as an immigrant to both Canada and the UK. With over 30 years of experience at the Board level across three continents, Ritika has worked with senior stakeholders in both the public and private sectors.
Driven by a passion for inclusion and innovation, Ritika founded Prabhaav Global, an organization dedicated to harnessing the transformative power of Cultural Intelligence (CQ) for impactful leadership. As a CQ Certified Facilitator and Fellow at the Society of Leadership Fellows, Windsor Castle, she is a recognized authority in the field.
Ritika's influence extends to her roles as a Strategic Advisory Board member for British Transport Police and Westminster Business School, Co-Chair of the Culture First Board at Essex Fire and Rescue Services, Trustee and Board Director at the 5% Club, and sought-after global keynote speaker.